Thinking About Solving Problems - 4

There is always the "Thrash" method.  I have used it, and tech friends have used it.  A computer doesn't work properly.  We we start pounding on the keyboard, trying this, trying that, trying them over and over and over and over and over.  We "thrash around" hoping to hit something that fixes the problem and meanwhile feeling very busy and important and frustrated. 

How much better to define the problem. 
Then, think.  What do we know already that might solve the problem.
Think.  Will trying that damage anything, lose data, break a connection?
If not, try our solutions once.  ONCE.  ONE TIME. 
If it works, file the solution in our brain, and maybe write it down for future reference, or to share with colleagues.

Usually it doesn't work.  Should be try it again, but type faster and pound the keys harder?

No. 

How about doing some research on the problem?  The web, if we can get to it, has possibilities.  Of course, it helps to phrase the problem correctly.  In fact, describing the problem is essential.  Often, when working out an accurate, concise statement of the problem the solution will occur to me, or you, or our colleagues. 

Try eliminating the "thrash method" of solving problems from your life for thirty days and see whether you solve more problems better.  You might be surprised. 

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